Manage your Dasnyapp account

We retain information for as long as necessary to provide the requested service and fulfill the stated purposes. Certain messages, files, billing information, subscription receipts or security records may be retained only as long as necessary for legal obligations, fraud prevention, dispute resolution or service protection.

When data is no longer necessary for those purposes, it should be deleted or anonymized. Backups and provider systems may require additional time according to their technical cycles. Retention exceptions affecting a request will be explained to the requester. Local test reports remain on the device until you delete them or app data is cleared.

You can request suspension, cancellation or deletion of your account and associated personal information by emailing dasnyapp@gmail.com or through the channels available in the app. This page and its “Manage my account” access let you initiate a request outside the application.

Temporary suspension is not account deletion. Processing a deletion removes or anonymizes associated personal information, including profile, registration, user identifiers and service content, except for information whose limited retention is necessary for the reasons stated under “Data retention”.

Ownership is verified proportionately. We explain the action, its scope, retention exceptions and applicable time frames. If you cannot access your previous account or email, explain the situation so that a reasonable alternative can be considered. Do not send passwords or SMS codes.

Manage subscription in Google Play

You may review, correct or request information about your data, request deletion, limit its use or make other requests recognized by the rules applicable to you, using the contact email. Responses will take account of applicable obligations and proportionate identity verification.

You can manage permissions in device settings and cancel commercial communications through the stated channels. Refusing an optional permission does not require you to authorize other features. Services that require particular information may be limited if you choose not to provide it.

We may update this policy to reflect changes in services, data processing or applicable obligations. The update date identifies the published version. Changes requiring additional information or consent will be communicated as appropriate.

Controller: DASNYAPP SRL. Primary privacy and child safety contact: Pierre Paul Dasny. Alternate contact: Jickaury Altagracia Lora de Dasny. Email: soporte@dasnyapp.com; dasnyapp@gmail.com is also available.